4 March 2020

Read More

The Bookends of service

by Philip Smith
The norm is to have two bookends, one on either side of the books.   Our task in running a successful enterprise is to ensure that everything between these bookends works as well as humanly possible. When however we screw up, it is normal to have some process in place to deal with t...

9 December 2019

Read More

Silly Seasons and cycles

by Philip Smith
Opportunities abound, ready and waiting for us

Another year has gone at the speed of light and the silly season is upon us. For some strange reason some people believe that it is now time to slow down instead of doubling their efforts to hit the new year with a bang.  Habits form ov...